Selecting a strategic outsourcing partner pragmatically
12:00 - 13:15
Royal FloraHolland has outsourced its operational IT to an ecosystem of partners. This wasn't a traditional approach of selection, but a "co-creation", in which the scope of the question and solution is jointly determined through interactive workshops with the suppliers. This pragmatic approach prevents any differences in the interpretation that you would have with a classical RFP approach during collaboration. In addition, Royal FloraHolland has the advantage of getting to know the suppliers better during the selection process. The disadvantage for the suppliers who have fallen out is that it is a time-consuming process. During the discussion we will go deeper into the approach and the pros and cons thereof.
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